{mrfl, mrfl} Public Radio Market
Feb. 22nd, 2011 02:29 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
sraunSo, I finally got around to ordering Mom's Christmas present. Yeah, I should have done it 2.5 months ago, ah well.
I'm checking out, and I fill in a gift message on the billing & shipping info page. There's no warning that gift messages are alpha only - I put a ! on the end. And I get an error. I delete the !, and try to continue. As near as I can tell, because I deleted the ! and hence resubmitted the page, it created an exact duplicate of my shipping address. And it won't let me proceed without assigning at least one item to each shipping address.
OK, I use the 'go back to billing & shipping info', where the second billing address is now listed, and hit the 'delete address' link. It goes away. I continue on to Review Order - and it's back!
{several muttered curses}
I empty my cart, close the Public Radio Market tabs, and exit Firefox.
I restart Firefox and try to start over.
The idiots have installed a persistent cookie! The Ghu-damned site is remembering the bogus shipping address!
OK, put one item in each shipping address.
{mrfl, mrfl} site is going to charge me two shipping charges!
I give up. I go do it all over again in Chrome, but don't put a "!" in this time. And everything works perfectly.
I have sent their customer service two e-mail about this experience. One of them included SHOUTING! And the fact that if it wasn't for my Mom, I would have given up after the failure to delete the duplicate address. And I told them that the right thing to do was not to require something in each address, but rather to ask for verification that the unused address was unused on purpose, and then delete it and continue.
I'm checking out, and I fill in a gift message on the billing & shipping info page. There's no warning that gift messages are alpha only - I put a ! on the end. And I get an error. I delete the !, and try to continue. As near as I can tell, because I deleted the ! and hence resubmitted the page, it created an exact duplicate of my shipping address. And it won't let me proceed without assigning at least one item to each shipping address.
OK, I use the 'go back to billing & shipping info', where the second billing address is now listed, and hit the 'delete address' link. It goes away. I continue on to Review Order - and it's back!
{several muttered curses}
I empty my cart, close the Public Radio Market tabs, and exit Firefox.
I restart Firefox and try to start over.
The idiots have installed a persistent cookie! The Ghu-damned site is remembering the bogus shipping address!
OK, put one item in each shipping address.
{mrfl, mrfl} site is going to charge me two shipping charges!
I give up. I go do it all over again in Chrome, but don't put a "!" in this time. And everything works perfectly.
I have sent their customer service two e-mail about this experience. One of them included SHOUTING! And the fact that if it wasn't for my Mom, I would have given up after the failure to delete the duplicate address. And I told them that the right thing to do was not to require something in each address, but rather to ask for verification that the unused address was unused on purpose, and then delete it and continue.
